24/7 Emergency Service


Our Service Department is available to you 24 hours a day, 7 days a week. We understand not all emergencies happen during regular business hours. You can reach us any time, day or night!

If you are without heat and call before 4:30pm Monday - Friday, we will get a service technician to you the same day at our regular service rate. After 4:30pm, overtime charges may apply.

You can reach us at: (360) 366-9900 or toll-free at: (888) 437-2144.

If you have a gas line emergency call from outside your business:


Cascade Natural Gas Puget Sound Energy
Cascade Natural Gas
(888) 522-1130
Puget Sound Energy
(888) 225-5773